Withdrawal Policy

Withdrawal policy for consumers

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (SIS Automation GmbH, Alfred-Nobel-Allee 42, 66793 Saarwellingen, Germany, email: daniel@sis-automation.de) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we receive the notification of your withdrawal. We will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees because of this reimbursement. With the refund, your access to the content ends.

Early expiry of the right of withdrawal

For a contract for the supply of digital content not supplied on a tangible medium, the right of withdrawal also expires if we have begun performing the contract after you expressly consented to our beginning performance before the withdrawal period expires and confirmed your knowledge that you lose your right of withdrawal by your consent once performance has begun (section 356 (5) of the German Civil Code, BGB). You confirm both when buying by ticking the second box; you also receive the confirmation in the purchase confirmation email. Performance begins when the content is unlocked after your payment.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To SIS Automation GmbH, Alfred-Nobel-Allee 42, 66793 Saarwellingen, Germany, email: daniel@sis-automation.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following digital content (*): ______________________

Ordered on (*) ____________ / received on (*) ____________

Name of consumer(s): ______________________

Address of consumer(s): ______________________

Email address used for the purchase: ______________________

Signature of consumer(s) (only if this form is notified on paper): ______________________

Date: ____________

(*) Delete as appropriate.